CUSTOMER SERVICE IS OUR NUMBER ONE PRIORITY WITH ONE NUMBER TO CALL When you partner with Integrity, you only need one phone number to call. When you call with a question or a concern, our employee "owns" that issue until it is resolved. That's why we've cross-trained our people and empowered them to make decisions. We do not have one standard of service for major accounts and another for small accounts. We treat all our business partners the same - with excellence.

REACHING REAL PEOPLE, NOT A "VOICE MAIL MAZE"

People, not machines, answer our customer service lines. Our knowledgeable staff of dedicated professionals is at your service 24 hours a day, 7 days a week.

PEOPLE WITH FAST, RELIABLE ANSWERS

We know the answers to your questions because we make the decisions. We are equipped to give you immediate answers while other customer service lines often put you on hold for what seems like an eternity - just to give you another 800 number to call. Integrity representatives can stay with you every step of the way because they have immediate access to your account information. They have the ability and the authority to resolve your questions or concerns.

PROVIDING SAME-DAY APPROVALS AND SAME-DAY EQUIPMENT DEPLOYMENT

On the very same day your completed application is received at Integrity, we'll...
1. Issue an active merchant account number, and
2. Deploy the processing equipment, complete with all the processing files needed to accept all forms of payment.

Come to Integrity without a business interruption.

Talk to your local IPS Account Manager, or THE DIRECT SETTLEMENT INSTITUTION